Known for landing fast results and an outstanding client service ethic, Shannon leads Mission North’s Client Team operations, which includes team design, professional development, and ensuring consistently excellent client experience across our portfolio. Shannon also directs Mission North’s Enterprise group, which includes Trust, Future Stack and Future of Work. She joined Mission North in 2008 as a Senior Associate when the company was a boutique agency, and has played many roles over the years. From product and services development, to staff training, to company culture initiatives, Shannon thrives in situations where she is always learning and empowering others to unlock their potential. She has had the pleasure of steering communications for clients past and present at critical milestones including company launches, category creation, acquisitions, IPOs, risk mitigation and executive coaching. Some clients she has served throughout her career include Gartner, IBM, Tenable.
Shannon’s three kids, husband and dog keep her on her toes when she’s not in the office. She is a proud Eph from Williams College, where she graduated with a bachelor’s in history.